Terms of service

KOKOLOPES – Terms of Service

Welcome to KOKOLOPES! By using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. Use of Website

You must be at least 18 years old or using the site under adult supervision.
You agree not to misuse the website or engage in any illegal activity through our platform.

2. Product Information

We try our best to provide accurate product descriptions and pricing.
In case of errors or incorrect information, we reserve the right to cancel or refuse any order placed.

3. Orders & Payments

Orders are confirmed only after successful payment (unless it’s a COD order).
We reserve the right to cancel or limit quantities for any reason.
All prices are shown in NZD and are subject to change without prior notice.

4. Shipping & Delivery

We aim to deliver orders promptly, but delays can occur due to unforeseen issues.
You will receive tracking details once your product is shipped.

5. Returns & Refunds

Please refer to our Return Policy for information on how to return products.
Products must be returned in original condition within 14 days to qualify.

6. Warranty

Warranty terms vary by product.
Please check the product page or reach out to support for specific warranty details.

7. Intellectual Property

All content, logos, and images on KOKOLOPES are owned by us or our partners.
You may not use our content without written permission.

8. Limitation of Liability

KOKOLOPES is not responsible for any indirect or accidental damages resulting from the use or misuse of our products or website.

9. Changes to Terms

We may update these terms at any time. Please check this page regularly for updates.

10. Contact Us

If you have any questions regarding these terms, you can reach us at:
📧 support@kokolopes.com